Behind the branding of Busy

November 3, 2024

At BUSY, our brand identity is a harmonious blend of professionalism, casualness, flexibility, engagement, innovation, convenience, and high quality. We've carefully crafted our identity to resonate with our diverse target audience, spanning across various age groups and lifestyles.

To embody engagement, we've integrated key phrases like 'Sorry, I'm busy,' 'I'm working,' 'I'm thinking,' and 'I'm studying' into our branding, reflecting the busy yet purposeful lives of our customers.

In embodying the essence of Busy's brand identity, I depicted four main characters whose lives are characterized by busyness, diversity, and variety. These characters include a busy businessman, a studious student, a contemplative researcher, and a girl symbolizing both busyness and leisure. Through their illustrations, I aimed to showcase the diversity within Busy's target demographic, spanning different ages and interests, yet unified by their shared love for Busy coffee.

The illustrations highlight the variation in age and preferences among the characters, underscoring the inclusivity of Busy's target audience and their diverse tastes in coffee. Despite their differences, they all come together over a cup of Busy coffee, emphasizing the brand's ability to bring people from different walks of life together.

The challenge lay in reconciling the preferences of individuals ranging from 18 to 45 years old, a task made more daunting by the diverse interests and lifestyles within this age range. However, through the use of free-hand illustration, I successfully conveyed a sense of unity and cohesion, creating a brand identity that resonates with individuals across age groups.

The free-hand drawing style was chosen for its ability to capture the dynamic and fast-paced lives of Busy's target audience. It reflects the brand's commitment to adaptability and flexibility, ensuring that Busy remains relevant and accessible to individuals with busy lifestyles.

In summary, the illustrations serve as a visual representation of Busy's brand essence—a vibrant and inclusive community united by their shared love for great coffee. Through careful attention to detail and a focus on diversity, the illustrations convey Busy's ability to bring people together, regardless of age or background.

Upon initial discussions with the client, it became apparent that Busy aspired to be more than just a coffee provider; it aimed to become an integral part of its customers' daily routines, offering convenience without compromising on excellence. The concept of Busy as a hub for busy professionals, students, and dreamers to fuel their aspirations and engagements was solidified.

Understanding the diverse demographic that Busy aimed to serve, we delved into a fusion of professional and casual elements in its branding. Inspired by the ubiquitous red "busy indicator" found on platforms like Zoom and Teams, the vibrant red color became a central motif in Busy's visual identity. It symbolizes the perpetual motion and engagement of its target audience, whether they're entrepreneurs, students, or professionals juggling multiple responsibilities.

The logo design for Busy reflects this ethos, with the bold and easily readable word "Busy" complemented by a red dot reminiscent of the digital busy indicator. This simple yet impactful symbol communicates Busy's commitment to being accessible and responsive to its customers' needs, even in the busiest of moments.

Moving beyond the logo, Busy's visual language extends to illustrations that capture the essence of its target demographic. Utilizing a free-hand style, these illustrations embody flexibility, adaptability, and authenticity—key values of the Busy brand. Whether it's a busy professional on a conference call or a student studying in a bustling cafe, these illustrations resonate with the diverse experiences of Busy's customers.

In terms of typography, simplicity and clarity take precedence. The logo's typography is clean and modern, ensuring easy recognition across various platforms and packaging. Meanwhile, the brand's messaging embraces phrases like "Sorry, I'm busy," "I'm working," and "I'm studying," reinforcing the brand's alignment with the busy yet purposeful lives of its customers.

To tie everything together, a vibrant color palette featuring shades of red, black, and white creates a cohesive and visually striking identity for Busy. Each color serves a specific purpose, from the energetic red symbolizing engagement to the sleek black representing professionalism.

In every aspect of its branding, Busy exudes professionalism, innovation, and a deep understanding of its target audience's needs. It's not just about serving coffee; it's about empowering individuals to thrive in their busy lives, one sip at a time.

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